Privacy Policy for Đặc sản Kinh Đô

Overview

Public in-store kiosk use

This app is intended for a shared iPad kiosk in a retail store. Customers do not need to create an account to use the app. Because the kiosk is public, customers should avoid entering sensitive personal information into voice or text questions.

Data We Collect

Information collected while operating the kiosk

• Product browsing and interaction events.
• App language selection and AI assistant usage events.
• Voice or text questions sent to the AI assistant for response generation.
• Crash reports, diagnostic data, and performance information.
• Device and app identifiers used by Firebase services for analytics, diagnostics, and app functionality.

How We Use Data

Why this information is processed

• To provide product browsing, product recommendation, and AI assistant features.
• To generate AI responses to product questions and support text-to-speech playback.
• To improve app reliability, performance, and kiosk session quality.
• To understand product interest and general kiosk usage trends.
• To diagnose crashes, technical issues, and network or service failures.

Third-Party Services

Services used to operate app functionality

This app uses service providers that may process data on our behalf to provide app functionality, analytics, diagnostics, AI responses, and speech features.

Data Sharing

We do not sell personal data

We do not sell personal data. Data may be processed by service providers only as needed to operate app features, analytics, diagnostics, AI responses, and text-to-speech services. We may also disclose information if required by law or to protect the security and integrity of the app and store systems.

Retention & Choices

Managing privacy questions

We retain analytics, diagnostic, and support information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law or necessary for security, debugging, or service operation.

Customers can use the kiosk without creating an account. If you have privacy questions or want to request review or deletion of information that may be associated with your use of the kiosk, contact us using the email below.